Caroline specialises in the administration and management of bankruptcy proceedings, overseeing all stages of the process with diligence and legal accuracy. She is also responsible for variations in PIAs, ensuring that any proposed changes are compliant, justified, and well-documented.

Caroline’s role extends to quality assurance within PIA processes, where she implements and reviews internal standards to uphold best practices. She handles the resolution of technical queries, serves as the main contact for the ISI on case-specific matters, and leads the coordination and facilitation of creditor meetings, ensuring all parties are well-informed and prepared.